Website Terms of Service

A. Introduction and Business Identity

Welcome to Pro Media And Real Estate Partner LLC, doing business as (d/b/a) Pro Marina Partner, and the marina operating system services we provide. By using our website and services, you agree to comply with and be bound by these terms.

B. SMS Messaging and Opt-In Policy

• By providing your phone number and express written consent, you agree to receive SMS communications regarding scheduling, project delivery, and promotional offers.
• Message frequency varies. Standard message and data rates may apply.
• Reply STOP to cancel future messages or HELP for assistance.

C. Marina Media Services and Delivery

We provide a comprehensive suite of professional visual media services including, but not limited to:

• HDR photography and twilight photography
• Professional videography
• Aerial drone operations
• 360 degree virtual tours and iGuide 3D
• Accurate floor plans and site assessments

Turnaround times vary by service type and project scope, typically ranging from 24 to 48 hours after the on-site appointment unless otherwise specified in writing.

D. Payment and Late Fees

• Full payment is required prior to the release of final, unwatermarked media assets.
• A $150.00 late fee will be applied to invoices unpaid after 7 days from the delivery of watermarked proofs.
• Progress billing may be available for established B2B and commercial clients upon written agreement.
• All preview media remains watermarked until the invoice is settled in full.

E. Licensing and Usage Rights

Media licensing is tailored to the specific industry and client type upon full payment:

• Real estate agents: Limited license for the duration of the active listing.
• B2B and commercial: Perpetual portfolio use for marketing and documentation.
• Insurance and restoration: Internal documentation and claims adjustment usage.
• Property managers: Short-term rental and ongoing unit marketing usage.

F. Drone Operations and Neighbor Privacy

We maintain a strict privacy-first approach during all on-site operations.

• We provide blurring services for identifiable individuals or private neighboring property captured incidentally.
• We strongly encourage or may require a Good Neighbor notification flyer 24 to 48 hours prior to complex drone or exterior captures.

G. Lead Trading Policy

We do not buy, sell, or trade client leads. Client data is utilized exclusively for service fulfillment and internal direct marketing. Your professional relationships and client data remain yours.

H. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Missouri.