Privacy Policy

A. Business Overview

This Privacy Policy applies to the operations and services provided by Pro Media And Real Estate Partner LLC, doing business as (d/b/a) Pro Marina Partner, and our related marina operating system services. We are committed to protecting your personal information and your right to privacy.

B. Information We Collect

• Personal identification information such as name, email address, and phone number.
• Marina and property details, including slip requests, service needs, and access instructions.
• Billing and payment information.
• Technical data such as IP address, browser type, and cookies.
• Visual media including photographs, videos, drone footage, and 3D property assets.

C. SMS Consent and Usage

• By providing your phone number and opting in, you consent to receive SMS messages regarding appointments, project updates, and direct marketing.
• Opt-in consent is explicitly requested through our forms.
• We use SMS strictly for service fulfillment and direct communication.
• We do not share your mobile information with third parties for marketing purposes.
• Reply STOP to cancel or HELP for assistance at any time.

D. How We Use Your Information

• To provide and manage our marina website, media, and operating system services.
• To manage your account and process payments.
• To communicate regarding scheduling, delivery, and support.
• To improve our website functionality and user experience.

E. Neighbor Privacy and Drone Footage

We employ a privacy-first approach, particularly concerning aerial drone operations and 360 degree exterior captures.

• We encourage and may require Good Neighbor notifications 24 to 48 hours prior to complex exterior shoots.
• We use blurring for identifiable persons, license plates, or neighboring interiors captured incidentally.

F. Third-Party Links and Tracking

Our website may use cookies and similar tracking technologies to enhance user experience. We do not sell your personal data to third parties.

Our site may contain links to external sites, and we are not responsible for their privacy practices.

G. Lead Reselling Prohibition

We strictly do not buy, sell, or trade client leads. Any information provided to Pro Media And Real Estate Partner LLC d/b/a Pro Marina Partner is used solely for fulfilling our services and for our own direct marketing. Your data remains secure with us.

H. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated Last Updated date and will be effective as soon as it is accessible.